سياسة الاسترداد

We offer returns and exchanges within 10 days from the date of delivery, only in case of a defective or faulty product.

To request a return or exchange, you must:

• Contact us within 10 days of receiving your order
• Send clear photos or videos showing the issue
• Provide your order number

Returns & Exchanges
Once your request is approved, you can choose:

• A replacement (exchange)
• A full refund

Items sent back without contacting us first will not be accepted.

Return Conditions
To be eligible:

• The product must be unused and in its original condition
• The product must be in its original packaging

Shipping Costs
Return shipping fees may apply unless the issue is confirmed to be from our side.