Refund policy
We offer returns and exchanges within 10 days from the date of delivery, only in case of a defective or faulty product.
To request a return or exchange, you must:
- Contact us within 10 days of receiving your order
- Send clear photos or videos showing the issue
- Provide your order number
Returns & Exchanges
Once your request is approved, you can choose:
- A replacement (exchange)
- A full refund
Items sent back without contacting us first will not be accepted.
Return Conditions
To be eligible:
- The product must be unused and in its original condition
- The product must be in its original packaging
Shipping Costs
Return shipping fees may apply unless the issue is confirmed to be from our side.